Legal

Privacy policy

Effective: July 2026

This policy explains what information the EternaEdge website collects, how we use it, and how to reach us with questions. We keep it short because our practices are simple: we collect what you send us, we use it to respond to you, and we do not sell it.

What this policy covers

This policy covers the EternaEdge marketing website at eternaedge.com and the inquiries you submit through it. It does not cover the EternaEdge platform or its products; data handling for the platform is governed by the written agreements between EternaEdge LLC and its customers.

Information we collect

We collect two kinds of information:

• Information you send us. When you submit the demo request form, we receive the fields you fill in: your name, work email, organization, market, area of interest, and any message you include. If you email us directly, we receive your message and address.
• Standard server logs. Like most websites, our hosting infrastructure records basic technical data when you visit — IP address, browser type, pages requested, and timestamps. We use these logs to operate and secure the site.

How we use it

We use the information you submit to respond to your inquiry, schedule and prepare demos, and follow up on the conversation you started. We use server logs to keep the site available, diagnose problems, and detect abuse. That is the full list.

What we do not do

• We do not sell your information to anyone.
• We do not run third-party advertising trackers, ad pixels, or cross-site tracking on this website.
• We do not use your inquiry for purposes unrelated to responding to it.

Sharing

We share information only with the service providers that operate this website on our behalf — hosting and form-submission processing — and only as needed to provide those services. We may also disclose information if required by law or to protect our legal rights.

Retention

We keep demo-request inquiries for as long as needed to respond and to maintain a record of the business relationship, then delete them. Server logs are kept for a limited period for security and operations, then deleted or anonymized.

Security

We apply reasonable technical and organizational safeguards to the information this website handles. No method of transmission or storage is completely secure, so send us only what the inquiry requires.

Your choices

You can ask us to access, correct, or delete the information you submitted through this website at any time by writing to the address below. Submitting the demo form is always optional; you can reach us by email instead.

Children

This website is intended for professional audiences and is not directed to children under 16. We do not knowingly collect information from them.

Changes to this policy

If we change this policy, we will post the updated version here with a new effective date. Material changes will be noted at the top of the page.

Contact

Privacy questions go to contact@eternaedge.com. EternaEdge LLC is based in Washington, DC.